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Finding and Retaining Good People
All jobs consist of two distinct sets of skills or competencies. The first, refered to as technical competencies, are the skills, knowledge, training and ability to function adequately in a position. The second set of competencies is referred to as personal/interpersonal competencies. These are the "soft skills" an individual brings to a workplace including abilities such as stress tolerance, creativity, attention to detail and the capacity to learn. Much of this is genetically predetermined and remains with an individual throughout their lifetime.
All of us have "been fooled" by a candidate who interviews well, appears knowledgeable and pleasant during the interview process and then within weeks has created all types of interpersonal chaos in the workplace. Change is remarkably difficult and our position is that it is better to know today the types of behavior we can anticipate in a potential employee. We offer assessments at all levels. A brief entry-level evaluation of a new worker's capacity to achieve in your environment, to an exhaustive executive assessment of candidates for management positions. |
